WeVee™ |  The UK's Electric Car Leasing experts
Initial Disclosure Document

Who are We(Vee)?

 

WeVee is a trading name of We Are Electric Limited, which is authorised and regulated by the Financial Conduct Authority (FCA) for the broking of consumer hire agreements, helping you to make the switch to an electric vehicle. WeVee is a credit broker and is not a lender. This document provides information about us, the products we offer, the services we will provide, how we are remunerated for our services, who regulates us and what to do if you have a complaint.

What services do we provide?

Fear not: whilst making the switch from an internal combustion engine (ICE) vehicle running on fossil fuels to a pure electric vehicle may seem complex, we’re here to help guide you through the process and answer any questions that you have along the way. And the good news is that it is typically much less complicated than you might think.

We will provide you with either comparable details of firms most appropriate to your requirements or general information regarding electric vehicle leasing contracts available from leasing companies. In assessing your requirements we may seek such information about your personal circumstances and objectives as might be relevant in order to enable us to identify your needs and to arrange a lease which is suitable for you. It is important that you provide us with accurate and relevant information. We’re here to help you every step of the way, so we may ask questions to narrow down the selection of leasing companies offered, from which you can more easily make your own choice if you so wish.

Whose products do we use?

As an FCA regulated broker of consumer hire, we may introduce you to a range of leasing companies, who may be able to help you lease your vehicle and provide other products and services.

Do we charge for our services?

We do not charge you a fee for arranging your leasing contract or for sourcing the vehicle to which it relates. However we may charge a cancellation fee, which may vary depending on the value of the vehicle sourced, if you cancel your order after we have received your order. We may earn a commission from the leasing company through whom we arrange your electric vehicle lease.

Who regulates us?

WeVee is authorised and regulated by the Financial Conduct Authority. Our firm’s reference number is 834294; you can verify this by searching the FCA Register https://register.fca.org.uk/ for “We Are Electric Limited” or “WeVee” or by contacting the FCA on 0800 111 6768 (freephone) or 0300 500 8082 from the UK, or +44 207 066 1000 from abroad.

If you have a complaint

We aim to provide the highest quality service at all times, however, occasionally things can go wrong. If you feel you have cause for complaint, we would like to hear from you so we can aim to put the matter right. You can contact us by phone, by email or in writing at the following:

  • Phone: 020 8012 8190
  • Email: MakeMeHappy@WeVee.uk
  • In writing: WeVee, One Pancras Square, London N1C 4AG

If we are unable to resolve your complaint to your satisfaction you may have the right to refer the matter to the Financial Ombudsman Service (FOS) for consideration; you can contact the FOS at:

  • The Financial Ombudsman Service, Exchange Tower, London E14 9SR
  • Phone: 020 7964 1000
  • www.financial-ombudsman.org.uk