Initial Disclosure Document
WeVee is a trading name of We Are Electric Limited, which is authorised and regulated by the Financial Conduct Authority (FCA) for arranging regulated consumer hire and hire purchase agreements in order to assist with the acquisition of your vehicle. WeVee is a credit broker and is not a lender. The FCA is the independent regulator of financial services.
This document provides information about us, the products we offer, the services we will provide, how we are remunerated for our services, who regulates us and what to do if you have a complaint.
What services do we provide?
We will provide you with either comparable details of firms most appropriate to your funding requirements or general information regarding finance products. In assessing your requirements we may seek such information about your personal circumstances and objectives as might be relevant in order to enable us to identify your needs and to arrange a finance product which is suitable for you. It is important that you provide us with accurate and relevant information. You will not receive advice, or a recommendation from us, but we may ask questions to narrow down the selection of firms offered, from which you can more easily make your own choice if you so wish.
Whose products do we use?
As an FCA regulated credit broker we can introduce you to a range of funders who may be able to help you finance your vehicle and provide other products/services.
Do we charge for our services?
We do not charge a fee for arranging a leasing contract or for sourcing the vehicle to which it relates. However we may charge a cancellation fee, which may vary depending on the value of the vehicle sourced, if you cancel your order after we have received your order. We may earn a commission from the finance provider for arranging the funding for the acquisition of your vehicle.
Who regulates us?
WeVee is authorised and regulated by the Financial Conduct Authority. Our firm’s reference number is 834294. You can verify this on the FCA's Register by visiting the FCA's website: https://register.fca.org.uk/ or by contacting them on 0800 111 6768.
If you have a complaint
At We Are Electric we aim to provide the highest quality service at all times however occasionally things can go wrong. If you feel you have cause for complaint, we would like to hear from you so we can aim to put the matter right. You can contact us by phone, by email or in writing at the following:
Phone: 020 8012 8190
In writing: WeVee, One Pancras Square, London N1C 4AG
If we are unable to resolve your complaint to your satisfaction you may have the right to refer the matter to the Financial Ombudsman Service for consideration. You can contact the Financial Ombudsman at:
The Financial Ombudsman Service, Exchange Tower, London E14 9SR
Phone: 020 7964 1000